Dinesh Ram

Product Design Lead

I design in ambiguous problem spaces: GenAI products, enterprise search, and the systems that make both feel obvious at scale.

No password? Email dinram1@gmail.com.

About

Ten years of practice, the last five inside McKinsey: Lilli Search, the firm's GenAI retrieval surface, used by 20,000+ people a month; the KAPS curator tool; and the design system shared across three knowledge products. Earlier, simulations for Harvard, MIT, and Meta, and commerce and education products in India.

Reference: what I work with

Core craft
GenAI product design, enterprise search UX, design systems at scale, database-backed UI, data visualization, motion design
Research
Contextual inquiry, jobs-to-be-done, journey mapping, rapid prototyping, usability testing, stakeholder mapping
Build & prototype
Figma, Cursor, Claude Code, HTML5/CSS3, Vercel v0, Lovable
Data & analytics
Heap Analytics, Dovetail, Snowflake, Qualtrics

Practice

The short version of the last decade: what each place hired me to do, and what came of it.

  1. Sep 2021 to Present

    Product Design Lead, McKinsey & Company

    Design lead for the GenAI surfaces a 37,000-person firm uses to find, check, and trust what it already knows.

    20,000+
    monthly active users
    85,000+
    queries a month
    • ·Designed Lilli Search, bridging conversational AI with deterministic retrieval across decks, documents, experts, and financial data.
    • ·Redesigned KAPS, the firm-wide curation tool, with AI-assisted review cutting manual effort.

  2. Jun 2020 to Aug 2021

    Senior UX Designer, Forio

    Owned the craft on data-heavy simulations that teach decision making inside top business schools and enterprises.

    • ·End-to-end UX for simulations used by Harvard, MIT, Columbia, McKinsey, and Meta, with dashboards and D3.js visualizations to full WCAG 2.0 compliance.

  3. Feb 2016 to May 2018

    Product Designer, Parallel Labs, India

    Early practice shipping client products end to end with small teams.

Education

  • MS, Human-Computer Interaction

    Indiana University, Bloomington · 2018 to 2020

  • Bachelor of Design, Animation Film Design

    National Institute of Design, India · 2010 to 2016

Recognition

  • Winner, Microsoft-sponsored IxDA 2019 Student Design Charette, Seattle
  • Finalist, CHI 2019 International Student Design Competition, Glasgow
  • Recipient, Tata Ford Foundation Scholarship for academic excellence in design